Student Handbook - Accessing Support for Learning

Welcome
Term Dates
Our Mission, Vision and Values
Student Charter
Student Services
Accessing Support for Learning
Accessing Free Childcare
Accessing Support for Dyslexia
Fees, Payments and Refunds
Support into Employment
Lifepilot
Wolves WorkBox
Individual Learning Plans
Digital Skills, English and Maths
Keeping Safe
Contact your Safeguarding Team
Mental Health and Wellbeing
Reflection Zone
Health and Safety
Using Computers Safely
Student ICT Accounts
Data Protection
Wolverhampton Library
Learning Clubs
Equality and Diversity
LGBTQ+
Menopause Matters
Period Poverty
Attendance and Punctuality
Marking, Assessment and Exams
Accessing Support for Exams
Use of AI in Assessments or Exams
Your Views
Key Contacts
Keeping Connected

We want to support your learning. If you are entitled to financial help to pay for travel, resources, or childcare, you should follow the dates below to submit your evidence to ensure you are refunded quickly.

The last date for a refund for the summer 2026 term is 31 July 2026.

We will accept the following evidence:

• Travel - proof of travel or parking tickets
• Childcare - we will be invoiced directly by your childcare provider
• Resources - itemised bill

You can send your evidence by email to financeclaims@aes.wolverhampton.gov.uk, or put the evidence into the box in the Student Gateway at the City Learning Quarter.