Student Handbook - Fees, Payments and Refunds

Welcome
Term Dates
Our Mission, Vision and Values
Student Charter
Student Services
Accessing Support for Learning
Accessing Free Childcare
Accessing Support for Dyslexia
Fees, Payments and Refunds
Support into Employment
Lifepilot
Wolves WorkBox
Individual Learning Plans
Digital Skills, English and Maths
Keeping Safe
Contact your Safeguarding Team
Mental Health and Wellbeing
Reflection Zone
Health and Safety
Using Computers Safely
Student ICT Accounts
Data Protection
Wolverhampton Library
Learning Clubs
Equality and Diversity
LGBTQ+
Menopause Matters
Period Poverty
Attendance and Punctuality
Marking, Assessment and Exams
Accessing Support for Exams
Use of AI in Assessments or Exams
Your Views
Key Contacts
Keeping Connected

Fees

You may be able to study for free or at a lower cost. If you do have to pay, we try to keep fees low. To book your place on a course you need to:

• pay in full
• ask if you can pay monthly
• ask about your options if you are on a Level 3 course or above
  (this may include an Advanced Learner Loan) or prove that your employer is going to pay

Please contact Student Services or reception to discuss any queries with payments.

Paying by instalments

You can pay monthly if your course costs are £60 or over. You will need to pay your first payment when you enrol plus a £10 administration fee payable to the Council. The final payment must be made before the end of your course.

Refunds

We only refund your money if:

• you write to us 5 working days before the course starts or
• we cancel the course

If a course is cancelled after it has started, we will refund part of your payment. Please speak to your teacher or the Student Services Team.

Course closures

If there are not enough students on a course, we may close your course or join it with another one.

If this is not possible, we will offer you another course where we will refund your fees pro-rata.